Shipping policy
2) Shipping policy
Shipping Policy
This policy explains how we prepare and ship your Furstume order.
Order processing
Orders are prepared and dispatched within 1 to 3 business days after your order is placed. You will receive a confirmation email when your order is on its way.
Shipping times
Estimated delivery is typically 8 to 16 business days after dispatch. Delivery times are estimates and may vary depending on your location, customs processing, and carrier conditions, especially during peak periods such as holidays.
Shipping rates
We offer free standard shipping, with tracking provided on every order.
Order tracking
Once your order ships, we will send you a tracking number by email so you can follow its progress.
International shipping and customs
We ship worldwide. Depending on your destination, your order may be subject to import duties, taxes, or fees set by your local customs authority. These charges, if any, are the responsibility of the recipient and are not included in the item price or shipping cost. Any taxes that apply are shown at checkout where required.
Incorrect or incomplete addresses
Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible and we will do our best to help before the order is dispatched.
Lost, delayed, or damaged shipments
If your order is significantly delayed or arrives damaged, contact us at with your order number and we will help resolve it.
Contact
Questions about shipping? Email us at .